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Hi, I’m Diana Henao

Anthropologist - Ux Researcher - Service Designer

“I help businesses and communities understand deep motivations and relevant cultural factors in order to design innovative and sustainable solutions to their problems”.

About me

I’m an anthropologist with over 7 years of experience working in market and UX research, service design, applied anthropology, and innovation projects..

 

 

One of my main goals is to help create products and services tailored to the users' needs and context, as well as work on projects that have a meaningful impact on the lives of those who use and consume them. 

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featured content

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How to start a UX research plan?

Podcast

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From anthropology to UX Research

Podcast

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Digital Ethnography and Thick Data

Article

Take a look at some of my work

Across my professional career, I have had the chance to lead and be an active part of a wide number of investigation and service design projects related to health, mobility, banking, and telecommunications in Colombia and other Latin American and Central American countries. I have also worked with multi-disciplinary teams, designers, and researchers from multiple backgrounds, professions, and cultures.

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Liberty Puerto Rico's digital channels

UX Research

Liberty Puerto Rico is a telecommunications services company from Liberty Latin America...

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Vecinos Sura

UX research
Cool hunting
Innovación

'Vecinos Sura' is a collaborative app that connects communities of neighbors according to their interests and common tasks…

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Salud financiera Sura

UX research
Diseño de servicios

Is a program created by Sura for their enterprise clients to develop strategies that transform the financial behaviors of people…

Know more about the work I've done over the last 7 years

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